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Brand Strategy Brand Partnership Asda

Stacey Solomon and George Home is a strategic partnership made in heaven

By Ellie Cordy, Senior planner

Don't be Shy

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June 25, 2024 | 6 min read

With their air of authenticity, substantial fanbases, and buzzy social media, reality-TV stars hold great allure for marketers. But beware, says Ellie Cordy of Don’t be Shy – not all celebrity endorsements pay off.

Reality TV star Stacey Solomon sits on a bed holding a pillow that reads 'let's snuggle'

Stacey Solomon's partnership with George Home works because it seems authentic / Coelho Comms

Stacey Solomon‘s partnership with George Home, a brand under Asda, is an example of reality endorsement done right. At the time of writing, an astonishing 155 Stacey-branded homeware items are available exclusively through Asda. A 12-piece dinner set, a baby’s sleep bag, and a ‘green outdoor dinosaur sprinkler’ are among the most recent launches.

This collaboration thrives because of its authentic strategic alignment. A large proportion of Stacey‘s fanbase consists of home-decor enthusiasts and parents of young children – exactly the target markets at which George Home is aimed.

This demographic alignment ensures that products promoted by Stacey resonate with her followers’ needs, interests, and aspirations. Through her popular social media accounts – 5.9 million Instagram followers and rising – Stacey shares home-decor tips, DIY projects, and glimpses of her family life.

Stacey’s down-to-earth personality and genuine enthusiasm for product endorsements play a crucial role in building trust and driving sales. She might post about redecorating a room in her house using George Home products, providing practical tips and showing how these items fit into her everyday life. By being sincere with her followers, Stacey drives sales.

The X-factor finalist actively engages with her followers on Instagram, responding to comments, sharing user-generated content, and hosting Q&A sessions, which builds a sense of community and trust. The result is a loyal customer base that feels connected, year-round, to both Stacey and, by extension, the George Home brand.

Unlike many celebrity endorsements that come off as purely transactional, Stacey's partnership with George Home feels authentic.

Boohoo, sad face

But these partnerships don’t always pan out so seamlessly and successfully. To understand what can happen when a reality star and big-brand partnership isn’t built on authenticity, think back to fast-fashion retailer Boohoo’s collab with reality show The Only Way Is Essex’s Gemma Collins.

Unlike Stacey, who actively and consistently promotes her George Home products on her social media, Gemma didn’t maintain steady support for her Boohoo collection. Her sporadic posts felt forced and lacking in genuine enthusiasm, stifling the campaign’s effectiveness.

There was also a brand mismatch between Gemma Collins and Boohoo. Boohoo’s target market is primarily younger, fashion-conscious individuals, while Gemma's persona and style – let’s call it ‘stereotypically glitzy Essex diva’ – did not align with this demographic. There was a major disconnect, and a lack of resonance with the audience Boohoo aimed to reach.

Gemma’s Boohoo collection was marketed using Gemma’s larger-than-life persona. But the products and promotional strategies didn’t gel together. The campaign included humorous imagery – such as Gemma posing with a miniature pony – reminiscent of her more infamous reality-TV moments.

But these over-the-top visual concepts overshadowed the clothes themselves, making them seem more like a throwaway goof than a serious fashion line​. The balance between the partner and the product was irrevocably skewed. Boohoo customers would most certainly rather wear something cool than something comical.

Authentic ‘reality’

Effective partnerships, such as Stacey Solomon’s with George Home, demonstrate that when a reality celeb authentically uses and believes in a product, it can resonate deeply with their audience. Mismatched and inauthentic endorsements, such as Gemma Collins’ Boohoo collab, may even harm the brand’s reputation – and the reality star’s bankability, too.

Reality TV may not always be entirely trustworthy in its depiction of its stars’ lives, but through their social media presence, those stars can be unfiltered, authentic, and believable. And for brands, that believability can be a powerful force for either good or bad. If your reality-star partner seems to actually care about what they’re endorsing, their fans will too. And if it seems like they sincerely don’t care?

Well, then no one else will either.

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